Join Arvato in Venlo and become part of a dynamic international logistics environment. As a Temporary Customer Support Administrative Assistant, you will support our Customer Support team and contribute to delivering an excellent customer experience every day

Wie zoeken we?
We are looking for someone who:

• Has strong administrative and organizational skills.
• Is comfortable working with Microsoft Office, especially Outlook.
• Works accurately and has an eye for detail.
• Has good communication skills and enjoys working in a team.
• Has a good command of English; Dutch is a plus.
• Is available full-time during the assignment period.

Interested? Apply now and become part of our Customer Support team in Venlo. We look forward to receiving your application

Wat bieden wij je?

• Gross hourly wage of €15.30
• €0.21 per kilometer travel allowance
• 25 vacation days
• 8% holiday allowance
• A full-time position (40 hours per week)
• Contract for at least 3 months, with the possibility of extension

Functieomschrijving
As a Temporary Customer Support Administrative Assistant, you will support the Customer Support team in ensuring smooth shipment follow-up and daily operations. Your responsibilities include:

• Monitoring shipment statuses and tracking deliveries.
• Following up on shipment issues and missing information.
• Contacting carriers regarding delivery-related questions and disruptions.
• Updating internal systems, trackers, and reports.
• Supporting Customer Support Officers with administrative tasks.
• Communicating with internal stakeholders on shipment progress and actions.

You are accurate, proactive, and ready to contribute in a fast-paced logistics environment.

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