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Customer support specialist german speaker

Talent.com – Utrecht (3500)

Contract: PermanentUren: Salaris:

Job description

On-site in Lisbon (Relocation Package Included)

Are you ready for your next career step under the Portuguese sun?
We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon. This full-time opportunity comes with a relocation package included, making your transition smooth and supported from day one.

In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.

Your Responsibilities
  • Assist customers via phone, email, and chat in German

  • Handle inquiries with professionalism and empathy

  • Resolve issues and guide users with provided solutions

  • Work with internal teams to ensure a smooth customer experience

Language Requirements
  • German: C2

  • English: B2

Work Schedule
  • Monday to Saturday (including bank holidays)

  • 08:00 AM 06:00 PM (Portuguese time)

  • Days off: Sunday + 1 rotational day per week

What We Offer
  • Relocation Package (for candidates moving from outside Portugal):

    • Flight reimbursement up to 400 after 6 months of employment (economy class)

    • Room in a shared apartment for up to 12 months (rent 280/month, all bills included and directly deducted from salary)

  • Daily meal allowance provided to support your lunch expenses

  • Monthly transport support to make your commute easier

  • Health Insurance: Available from day 1 (with a small monthly contribution); fully covered after 6 months of employment

Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.

Apply now to begin your new journey in Portugal!