Talent.com

Raaak Personeel

WETALENT
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Talent.com – Utrecht (3500)
Dutch Customer Service Opportunity – Work from Portugal
A new opportunity is available for Dutch speakers looking to develop their careers within an international fintech customer support environment.
Remote/Hybrid | Portugal | Full-Time
About the positionProvide professional support for customers using banking, investment and account-management services.
Main tasks— Respond to Dutch-speaking customer enquiries
— Assist with banking, cards and payments
— Provide support regarding investments and accounts
— Troubleshoot app and transaction issues
— Escalate complex requests appropriately
— Dutch C1/C2 or native proficiency — required
— English B2+ — required
— EU citizenship and valid EU passport — required
— High School Diploma — required
— Strong communication and customer service skills
— Good problem-solving abilities
— Flexible for rotational schedules
— 40 hours per week
— Monday–Sunday rotations
— 24/7 operating schedule
Remote initially, with a future transition to hybrid. Candidates must be based in Portugal.
Send us your updated CV to apply.