Configuration and Document Management (CADM) Specialist – Estec, Noordwijk, Netherlands

Responsibilities

• Manage the full lifecycle of project documentation, including registration, distribution, updates, review and archiving.
• Ensure configuration control and traceability of technical documentation and deliverables.
• Support configuration management activities, including processing and tracking deviations (RFD/W), waivers and contract change notices (CCNs).
• Maintain and update configuration records and ensure version control across documentation and technical models.
• Support and coordinate project reviews in ECLIPSE, including management of review cycles, RIDs and follow‑up actions.
• Liaise with Project Control, Procurement and Product Assurance teams to ensure alignment of configuration and documentation processes.
• Support the definition and implementation of Document Management Plans and Requirements.
• Assist project teams in retrieving and managing technical information and documentation.
• Contribute to the improvement and optimisation of document and configuration management tools and processes.

Profile

• Bachelor’s degree or equivalent qualification in a relevant field.
• At least four years of experience in document management and/or configuration management, preferably in an engineering or space environment.
• Good understanding of configuration control, change management and technical review processes.
• Experience with document management systems such as SharePoint and the ECLIPSE Software Suite.
• Strong attention to detail and ability to manage complex information with accuracy.
• Good communication skills and ability to work with multiple stakeholders.
• Comfortable working in an international and multicultural environment.
• Fluency in English; knowledge of another ESA member state language is an asset.
• Ability to obtain security clearance in line with project requirements.
• EU nationality is required due to security and export control regulations.

What We Offer: More than a job

Serco believes that a career should come with more than just a paycheck; it should provide support, security and a sense of balance in your life. Your salary is paid promptly on Fridays before the 28th of each month, giving you peace of mind about your finances.

We support your daily life and commute in practical ways. If you travel to work, you can claim a travel allowance of €0.21 per kilometre for up to 150 km, or you can have your public transport fully reimbursed. For those working from home, there’s a small daily allowance of €2 to cover extra costs, and new employees can be reimbursed up to €500 for a desk or chair to make their home workspace comfortable.

When your work takes you on missions or travel, all business‑related expenses are fully covered, and for peace of mind during tax season, our appointed advisor will assist you in completing your income tax forms. If you enjoy cycling, our bicycle scheme allows you to benefit from a tax‑efficient allowance of up to €749 and one year of full insurance with an additional €89 per year for accessories.

Serco also cares about your long‑term security. All employees are covered under a collective life insurance scheme, and our health insurance partnership with Zilverenkruis Achmea offers discounts of 5 % on basic coverage and up to 10 % on additional plans. Our company pension scheme, managed via Nationale Nederlanden, follows the Dutch State Pension framework, ensuring you can plan confidently for the future.

In addition, in emergency situations, you may request an advance salary payment of up to one month’s net salary at the discretion of your line manager. To support your wellbeing and daily work, we offer up to €250 reimbursement for work glasses to reduce blue light strain and provide access to Benefits & Work, offering multiple discounts for online shopping. For lifelong learning, all employees receive a 35 % discount on programs at Webster University.

Relocation

The Netherlands’ central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well‑connected by road, rail and air, with Amsterdam Schiphol Airport one of Europe’s busiest and most well‑connected airports, facilitating easy international travel. Serco offers relocation support for all EU passport holders who are planning to relocate to the Netherlands and work for Serco B.V.

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