Customer Operations Coordinator | German

Moerdijk, reference 2026-00563

Job description

As a Customer Operations Coordinator, you’ll be responsible for managing daily order flows, stock monitoring, and information accuracy within a fast-paced international environment. You act as the key contact point between suppliers, transport partners, and internal departments, ensuring that orders are processed smoothly and deliveries happen according to plan.
You’ll work primarily with data and systems, ensuring that all operational processes run smoothly and accurately. This role focuses on structured, detail-oriented, and proactive operational coordination, rather than commercial sales or logistics is a full-time, office-based position, offering the opportunity to be part of a dedicated and supportive operations team with a shared goal: excellence in service delivery.

Your responsibilities include:

Acting as the main operational contact between clients, suppliers, and transport partners

Managing and processing daily orders in a real-time system

Monitoring stock levels and ensuring product availability and accuracy

Detecting and resolving potential issues proactively (., delayed shipments, order discrepancies)

Collaborating with quality control, warehouse, and planning teams to ensure smooth execution

Maintaining precise order documentation and data integrity across systems

Supporting process improvement initiatives and contributing to team efficiency

Strong communicator with a direct and clear communication style

Fully on site. Shift work and occasionally working weekend shifts (approximately every 5–6 weeks, compensated with time off)

Requirements

Experience in a structured administrative or customer operations environment (., order management, back office, insurance, customer support, or similar)

Strong affinity with systems, processes, and accurate data handling

Languages: German (B2-C1) and English.

Advanced computer literacy, particularly with Excel and ERP systems

Highly accurate, detail-oriented, and methodical in your work

Analytical and solution-oriented mindset

Strong communicator - professional, calm, and clear under pressure

Enjoys working with structured processes, routines, and data-driven tasks, focusing on operational coordination and administrative excellence.

Reliable team player with a proactive attitude

Own transport is required due to limited access by public transport

You will thrive in this role if you are highly organized, detail-oriented, and enjoy working with structured processes and data. You take pride in accuracy, can make quick, informed decisions, and are comfortable working independently while collaborating effectively with your team. This position is ideal for professionals who enjoy operational coordination and ensuring smooth, reliable workflows.

If you see yourself in this role and are excited to make an impact, we welcome your application.

Working conditions

Salary: depending on experience and language skills

Holiday allowance: 8% of annual salary

Vacation days: 26 per year

Pension plan: Company contribution included

Training: Opportunities for professional and language development

Weekend shifts: Occasionally required, compensated with time off

Travel reimbursement: Provided according to company policy

Work environment: Office-based, collaborative team culture, modern systems, and direct communication lines

Salary from: €3000,- Salary to: €3100,-

Work location

Moerdijk

Company description

Our client is a growing international logistics service provider that specializes in managing the flow of fresh produce across Europe. The organization plays a key role in ensuring products arrive in perfect condition, on time, and according to strict quality standards. With a flat structure and a collaborative team culture, the company values precision, accountability, and a proactive mindset. Employees are encouraged to take ownership, work together, and continuously improve internal processes.