What will you do?

• Manage and process customer orders accurately and efficiently.
• Maintain customer records, quotations, and sales activities within the CRM system.
• Build and maintain strong relationships with B2B customers and dealers in the French market.
• Provide professional pre-sales and after-sales support via phone and email.
• Answer commercial and technical customer inquiries and coordinate solutions with internal departments.
• Inform customers about product availability, promotions, order status, and delivery information.
• Proactively identify sales opportunities and introduce new products and offers to customers.
• Collaborate closely with colleagues from Sales, Customer Service, Marketing, Logistics, and Technical Support to ensure excellent customer satisfaction.
• Support daily sales operations using CRM systems and other digital tools.

Requirements

Who are you?

• Full professional proficiency in French (C2 level) and strong communication skills in English.
• Minimum of 2 years of experience in B2B sales, account management, customer service, or a similar commercial role.
• Experience working with French-speaking customers or business partners.
• Strong communication and relationship-building skills.
• A proactive, organized, and customer-oriented mindset.
• Living in the Netherlands or willing to relocate.
• A valid driver's licence is an advantage.
• A genuine passion for music and musical instruments is highly preferred.
• Experience as a musician, music retailer, studio professional, or active band member is considered a strong plus.
• You live in the Netherlands
• You have the valid working permit for the Netherlands
• Ideally, you are based in the Uithoorn or Vinkeveen area. The location is easily accessible by car, although public transport connections are more limited.

Benefits

• The start date is ASAP - Full-time position (40 hours per week).
• Please note: this is 100% onsite (NO hybrid)
• Salary: Starting from €2,800 gross per month, depending on experience.
• Initial 7-month contract with the intention of long-term employment.
• Pension scheme (50% contribution) and travel allowance (EUR 0,25 per km)
• Holidays: 20 + 5 days
• International and informal working environment.
• Working hours from 8:30 - 17:00 hrs - from Monday until Friday
• Employee discounts on musical instruments and related products.
• Opportunities for professional growth and development within the music industry.

Application Procedure

If you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.