Bedrijfsomschrijving
Dowis a leading global chemical company and a recognized Top Employer,committed to innovation, sustainability, and collaboration. At theTerneuzen site, the largest Dow production location in Europe, youwill join a truly international team. Here, colleagues from allover the world work together in a modern, dynamic, and supportiveenvironment, contributing to groundbreaking solutions that shapethe future of the chemical industry.

Working hours
You willwork Monday through Friday during regular office hours (08:30 –17:00).

Functieomschrijving
“GutenTag! Hast du Lust, deine Sprachkenntnisse in Englisch und Deutschtäglich einzusetzen und internationale Kunden zu ondersteunen?” AtDow in Terneuzen, you will be the key link in the customer servicechain, ensuring smooth order handling, building strong clientrelationships, and supporting business growth. For your expertiseand motivation, you will earn a gross monthly salary up to €3,600,-, receive tavel reimbursement, build a solid pension, andenjoy 25 vacation days. On top of that, you will have theopportunity to work hybrid after just two months. Ready to boostyour career? Apply today!

Employment agency Manpower is looking for a CustomerService Representative for Dow in Terneuzen.

In this role, you will:

• Execute order entry and manage the order fulfillmentprocess for complex, priority customer accounts
• Maintain in-depth knowledge of Dow’s products,services, and applications
• Develop strongcustomer relationships, gather market intelligence, and understandcustomer needs
• Coordinate activities atassigned customer accounts and proactively solve issues
• Maintain service levels according to businesspriorities
• Differentiate between customerrequirements and Dow capabilities, choosing the best cost-effectivesolutions
• Support commercial strategies withDow customers across multiple businesses
• Collaborate with internal partners such asManufacturing, Marketing & Sales, and Supply Chain

What’s in it foryou?

• Gross monthly salarybetween €2,700 and €3,600 (depending on experience)
• Travel allowance of €0.21 per kilometer (up to75 km one way)
• Full-time position (40 hoursper week)
• Temporary contract via Manpower withthe possibility of a direct contract at Dow
• Hybrid working after 2 months (1 day fromhome, 4 days in the office)
• 25 vacation daysper year
• Pension plan
• Free access to over 200 online trainingprograms via Manpower Academy

Functie-eisen

• A bachelor’s degree (required)
• Previous experience in customer service or arelated field
• Strong problem-solving andcommunication skills
• Ability to manage complexprocesses in a high-volume, international environment
• Excellent customer focus and collaborationskills across departments
• Fluency in English,Italian and German o (mandatory) because of job duties
• CS or logistics or supply chainexperience
   

Do you want to take the next step in your career andbecome part of Dow’s international success story? Apply today viaManpower and join Dow in Terneuzen as a Customer ServiceRepresentative!