Netherlands, RemoteJoin the Logistics Revolution Force... maximum commitment, continuous development and innovation pushing – it is all in our DNA! Is it yours too?If so, become part of the Trans.Eu Group – one of the European market leaders for innovative IT solutions for the logistics industry. Together with our more than 1000 employees in 11 European countries, we want to move the transport and logistics industry forward, revolutionise and take it to a new and more sustainable level.We are looking for a full-time *Customer Success Manager* to start as soon as possible for our office in Barendrecht(NL)*So let's get down to business, what do we offer?** As a Customer Success Manager (f/d/m) you work mostly from your home office. At least we see each other for 1-2 day in the office. Check!* We provide you with the necessary equipment (laptop, headset, additional monitor and more) to prepare you optimal for your new job. Check!* In addition, you will be involved in small to medium-sized projects in order to continuously improve the work processes and the customer journey. Check!* You work in a dynamic team and are also in contact with other branches of ours abroad in different Eu-Countries.*And what do we want you to do?** You take on the onboarding of new customers and help them with the first steps with our platform* You optimise various process areas through your own analyses and ideas and work closely with the Product development, operations and customer support together to automate sub-steps* You look after your own customer base, with whom you build up a long-term, successful relationship* Collecting and analysing customer feedback and implementing improvement initiatives to improve the customer journey* Regular ...