Wat ga je precies doen

As a customer service employee, you will contribute to ensuring a seamless experience for clients in the agricultural technology sector. You will be the first point of contact for customers, addressing their inquiries about products, services, and technical support. This role allows you to combine your language skills in Ukrainian, Russian, and English with your interest in technology, while helping to create a more sustainable future in agriculture. You’ll face challenges like resolving technical issues, managing customer feedback, and maintaining accurate data, all while delivering excellent service.

What You Will Do:

• Engage: with customers to answer questions about products, services, and technical support in a professional and friendly manner.
• Assist: customers with subscription renewals, promote additional services, and gather valuable feedback to improve our offerings.
• Process: sales orders accurately, handle payments, and support service activations to ensure smooth transactions.
• Maintain: the accuracy and integrity of customer data in our database systems, ensuring seamless operations.
• Provide: basic technical support for service activation and usage, offering reliable solutions for customer issues.

Wat bieden we jou

Joining our team means becoming part of an innovative company that values your skills, supports your growth, and offers a collaborative and flexible work environment. Here’s what you can expect when you join us:

• A monthly salary between €2500 and €2540 gross.
• A temporary contract starting immediately until the end of May.
• A full-time role of 36 to 40 hours per week, including weekends.
• Travel expense reimbursement for a comfortable commute.
• A hybrid work model after a two-week onboarding period.
• An innovative environment with opportunities for personal and professional growth.

Functie-eisen

We are looking for a proactive and multilingual customer service professional who combines a passion for technology with a commitment to delivering exceptional customer experiences.

• MBO 4 diploma in administrative or commercial studies
• Fluent in Ukrainian, Russian, and English (professional level)
• Experience with database management and precise data entry
• Customer-focused mindset with strong problem-solving skills
• Flexibility to work during peak periods, including weekends

Over het bedrijf

Located in the Den Haag area (Bodegraven), our company merges cutting-edge technology with the agricultural sector to create sustainable solutions that transform the future of farming. Our mission is to empower farmers with smart tools that enhance efficiency and environmental responsibility, guided by our core values of collaboration, innovation, and sustainability.

Here, you’ll contribute to groundbreaking projects in a dynamic environment where your ideas truly matter. We prioritize personal and professional growth, fostering a culture centered on teamwork and knowledge sharing.

Are you ready to make an impact and grow alongside a diverse and dedicated team?