Job description
WE'RE HIRING AS A DESKTOP SUPPORT TECHNICIAN IN BREDA, NORTH BRABANT, NETHERLANDS!
Excis is a global IT support leader driven by innovation and collaboration. We're looking for a proactive Desktop Support Technician to provide hardware and software support, manage IT assets, and deliver outstanding technical assistance to employees and new hires in a fast-paced enterprise environment.
•Clients in 190+ Countries
• 6,000+ Engineers
• 200+ Enterprise Clients
We foster an open, friendly, and growth-oriented culture where individual achievements drive team success. Join Excis and build your career while working with cutting-edge technologies and enterprise customers.
What You'll Do
• Provide onsite and remote desktop support by installing, imaging, configuring, and troubleshooting Windows laptops/desktops, Mac devices, printers, mobile devices, and Microsoft Office applications while ensuring excellent end-user support.
• Manage hardware lifecycle activities including hardware refreshes, asset tagging, inventory management, warranty repairs, data backup coordination, depot services, spare parts management, and onboarding support for new employees.
• Handle service requests and incidents through the ticketing system, coordinate with internal teams and external vendors, support VIP users, maintain inventory reports, and ensure all work complies with company standards and service expectations.