Bedrijfsomschrijving

Our client is a globally recognized logistics service provider specializing in warehousing, transportation, supply chain management, and international distribution. The company serves customers worldwide and operates in a dynamic environment where quality, efficiency, and customer satisfaction are key priorities.

You will become part of a professional and international team that values collaboration, continuous improvement, and personal development.

Functieomschrijving

As a Customer Service Agent Export, you play an important role in ensuring export orders are processed efficiently and delivered on time. You act as the link between customers, warehouse operations, and internal departments, ensuring smooth communication and high service levels.

Your responsibilities include:

• Processing and coordinating export orders from the warehouse;
• Monitoring warehouse activities and shipment progress;
• Preparing, checking, and managing export documentation;
• Maintaining contact with customers regarding shipments and order status;
• Coordinating with internal departments to ensure smooth operations;
• Following up on customer requests and resolving operational issues;
• Ensuring all export activities are completed accurately and on time;
• Delivering excellent customer service in a fast-paced logistics environment

Functie-eisen

We are looking for a candidate who has:

• Fluent English skills, both written and spoken;
• Previous experience in Customer Service (logistics experience is highly preferred);
• Strong communication and interpersonal skills;
• A customer-focused and proactive attitude;
• The ability to work accurately under pressure;
• Strong organizational and problem-solving skills;
• A positive, cooperative, and professional mindset;
• Experience in Logistics, Supply Chain, Export Operations, Freight Forwarding, or Transportation is an advantage.

Arbeidsvoorwaarden

• A full-time position within an international logistics organization;
• Competitive salary based on experience and qualifications;
• A dynamic and professional work environment;
• Opportunities for personal and professional growth;
• A varied role with responsibility and customer interaction;
• A supportive team and positive company culture;
• Long-term career opportunities within logistics and supply chain operations.