Responsibilities:

Contact customers regarding overdue accounts to settle balances immediately in full;

Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO;

Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues;

Ensure that allocation issues are handled satisfactorily by working closely with the Accounts Receivable Team;

Actively note and document customer payment issues and communications;

Be proactive in increasing the number of accounts that pay by Direct Debit, where available;

Perform in accordance with business policy and procedures;

Handle ad hoc issues and projects, whenever required

Your Skills:

Previous experience of collections or Credit Control is a big plus;

You MUST be fluent in English and Italian;

Excellent communication & interpersonal skills (in all levels of business);

Strong negotiating skills – Able to negotiate assertively when required;

Strong organizational and time management skills;

Analytical – ability to identify risks;

Ability to work independently as well as in a team – Strong team player;

Proficient in Excel;

Knowledge of SAP is a plus

What We Offer:

We are a performance-based company that offers career advancement and lucrative compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits.

# ThinkInclusion : Diversity, Equity and Inclusion at Booking.com

Diversity, Equity and Inclusion (DEI) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone.

We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the interview process. Please contact us to request adjustments.

Read all about IDBW and the Employee Resource Groups (ERGs) at Booking.com here 

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.